Amend Your User Id

Joel your PM issue seemed to be related to the ' location in Adams' Apple as I remember it. My most recent issue was with a reply to a message that Adam had sent to me through a PM. I didn't type in or choose the user id I simply replied so therefore the issue shouldn't have ever been related to the the user id. (as I see it).

So far 16 folks have admitted to having the issue occur to them. (including the site administrator Norsky) Hopefully that warrants some suspect that there is an issue that needs to be defined.

The copy paste is a good temporary bandaid but I would hope is not the fix. Somewhere in the software there exsists this little gremlin that needs to be quarantined.

I kinda liken this to one of our Stingray mysteries that we all gather round to help work out. At least that is why I poised the original post. Hopefully in the end the issue will be no more..... no more.....   

To all that don't know how, to "Copy" your text, put your cursor(mouse thingy) at the end of the text, and LEFT click, hold the left button down, and move the cursor over the text to "highlight" the entire text. Then, once it is all highlighted, RIGHT click, and a window opens up. In that window, you'll see "COPY"...LEFT click on that. You have now "Copied" the message, and saved it for the time being.

Then, if for whatever reason, the message doesn't get sent, go back to the post-P/M box, and do a RIGHT click. The window opens up, and you'll see "Paste". Click on the "Paste with the Left button, and presto-chango, your message is inserted.
Then hit the "Send" button, and yer done.
Hope this kinda-sorta helps, at least until Adam can see whazzup with the issues in the P/M system.

thanks joel ,   good info  fer us puter dummies !

Well, nice to see Joel got his PROBLEM fixed and he provided Dean with the know how to do the copy paste work around fix for this issue.

But I still would like to have the Adam put this issue on his priority list of "Things To Do". Simply because it is a PITB!

Psssssst...... "Hey Butch" maybe Adam could shadow you and Terry on Chat night and figure out what is up with your - In & Out- issues!

So how about it Boss, can we have this issue checked into?Tuxblacray2008-10-15 04:57:30

First of all, thanks to Tux for bringing this thread to my attention. I think I have mentioned to you all before... if something needs my immediate attention the best thing to do is PM or email me.  I do not get a chance to read all the threads.

It sounds to me like this is, as mentioned as a possibility, a "session timeout" problem.

For those that don't know what that means, when a person browses to a website, the computer that the website is on (the "Web Server") starts a "session" for them.  A session helps the Web Server keep track of who is who.  So if two people go to the site, it knows, among other things, that user A has been on for 5 minutes while user B has been on for 10 minutes, for example.  Another thing a session can do is keep track of who is logged in, like with VetteRegistry.net.  This keeps the user from having to log in on every page.  They log in once, and as long as their "session" is active, they will stay logged in as they move from one page to another.

Sessions have a "timeout" which means after a user's session has become inactive for a certain amount of time, the Web Server will close their session to free up memory on the Web Server and keep it from being overloaded.  Typically, a default timeout is 20 minutes.  So if the user comes to the site, browses to a bunch of pages then stops (or goes to another website) after 20 minutes, the Web Server will close their session.

Here in lies the problem.  If a user browses to a site, like VetteRegistry.net, and goes to a page where they enter text on a form (like a thread or PM), the Web Server has no way of knowing if the user is typing or not.  So as far as the Web Server is concerned the user is no longer active.  So if it takes the user more than the session timeout to type their message (like more than 20 minutes), when they go to submit their entry, the Web Server has lost track of who they are so it starts a new session and clears everything out to reset it.  This is why you lose your text entry and can cause strange errors like the one you get with the PMs.  Technically, you are trying to submit nothing to the PM, since the form has been reset, so it gives you "user unknown" error.

So, I checked what C3VR's session timeout was (which I thought I had done in the past), and it was set to 20 minutes.  Apparently, many of you take longer than 20 minutes to type some PMs and thread posts. 

So I have changed the timeout to be 60 minutes, for now.  I can't make it unlimited or much longer than 60 minutes because it will hog up too much memory and resources.  Eventually, what I'd like to do is set it back to 20 minutes with a "timeout monitor" that will present you with a little pop-up window letting you know that your session is about to expire, and if you click a button you can continue it and not lose your form entry.

So basically, here's what you need to know... Don't take longer than 60 minutes to write a PM or thread post.  If you start typing one and have to walk away for awhile, copy it and paste in into Notepad or Word or something so you don't lose it.

Thanks.

Ron you are soo funny!!!!

Thanks, Adam I appreciate your fixing this!!!
Tuxblacray2008-10-15 07:48:13

[QUOTE=Bossman Adam]So, I checked what C3VR's session timeout was (which I thought I had done in the past), and it was set to 20 minutes. Apparently, many of you take longer than 20 minutes to type some PMs and thread posts.
[/QUOTE]

Ya think?!?!?!?



I type fairly quick, but....I'm long winded....

I remember you did up the time-out value a while back....seems like it was two minutes or something like that before.
Thanks for checking into it, and taking care of the deal....you da MAN!